Spotlight on Leanne Bentley

NameLeanne Bentley
Role / Job TitleOperations Director
FirmBluebird Support Services
Length of time in industry33 years
What do you like about your role?I love being able to help lawyers work in the best and most efficient way possible, particularly with regard to training, without being held back by large office procedures and hierarchy. It's the best thing about owning your own business.
What is challenging within your role?Convincing law firms that they need help. Support is often considered "low value" which in terms of money, it may be. But in terms of time and efficiency, it's very much high value. Lawyers doing their own thing is self-sufficient but not necessarily efficient.
What advice would you give someone starting out?Build your network by creating good relationships and friendships with people in your industry. And be patient. Rome wasn't built in a day!
If you weren't working in legal, what do you think you'd be doing?Scuba diving.
Tell us about an "average" day, or if every day is different tell us about a recent dayI spend a lot of time with marketing activities such as writing articles, creating materials and preparing social media posts. I recruit and train our team, and spend lots of time creating training materials for lawyers. Our training is unique in the market and I am very proud of that.