Spotlight on Joanne Humber (committee member)

NameJoanne Humber
Role / Job TitleLegal IT Training Consultant/Marketing
FirmHumber Associates/LTC4
Length of time in industry23 years
What do you like about your role?Variety - I work with law firms, law schools and legal depts across the world helping them with their IT training strategy and am passionate about improving skills for legal professionals generally hence my involvement with LTC4 (Legal Technology Core Competencies Certification Coalition).
What is challenging within your role?IT training tends to be fairly low priority in many firms yet without good technology skills lawyers are not efficient or productive which must be impacting on profitability.
What advice would you give someone starting out?Patience and flexibility are important! Get to know how individuals work in legal so that you can help them become more productive. If you understand how they work you will have greater credibility.
If you weren't working in legal, what do you think you'd be doing?Gardening!
Tell us about an "average" day, or if every day is different tell us about a recent dayToday I spent the morning working on a press announcement about LTC4, dealt with several emails with Canadian law firms wanting to connect with LTC4 members in the region, in touch with ILTA and colleagues about the upcoming ILTACON Conference in Orlando in August. Completed the UKDEG Survey! Another day I might be floorwalking for a law firm which has rolled out iManage Work 10.....