| Length of time in industry | 12 months |
| What do you like about your role? | Helping users and learning new things |
| What is challenging within your role? | The pressures of project work alongside BAU, some users being resistant to change |
| What advice would you give someone starting out? | Don't take anything personally |
| If you weren't working in legal, what do you think you'd be doing? | Primary School teaching |
| Tell us about an "average" day, or if every day is different tell us about a recent day | Check emails, pick up tickets, check the board for projects, create guides/QRGs, deliver training, desk side support |
