Spotlight on Jen Britton

NameJen Britton
Role / Job TitleIT Trainer
FirmWeightmans LLP
Length of time in industry12 months
What do you like about your role?Helping users and learning new things
What is challenging within your role?The pressures of project work alongside BAU, some users being resistant to change
What advice would you give someone starting out?Don't take anything personally
If you weren't working in legal, what do you think you'd be doing?Primary School teaching
Tell us about an "average" day, or if every day is different tell us about a recent dayCheck emails, pick up tickets, check the board for projects, create guides/QRGs, deliver training, desk side support