UK & Ireland

About Andrea

With strong expertise across enterprise applications, Andrea has particular knowledge within the document management, production and productivity space.  Following 12 years at regional law firm Ward Hadaway, where she implemented Standard Styles and most recently acted as applications lead on the Windows 10 / Office 2016 desktop refresh project, Andrea is now an Applications Analyst at Norton Rose Fulbright LLP, where she intends to maintain her focus on product optimisation and user experience improvements.

In her spare time Andrea enjoys the theatre, is an avid bookworm and a fan of The West Wing, sci-fi and TED Talks.  She has an unnatural love of the number 1013 and is an occasional collector of law firm pens.  She is interested in psychology and neuroscience, along with politics and can be found running a Polling Station during elections.

Committee Roles

Web Admin

Committee member since January 2013

About Angela

Angela has been involved in the world of legal IT for 19 years, working with both law firms and software providers during this time. She has a passion for empowering users through education, as well as by providing solutions that are intuitive to use. Combine this with a love of problem solving, and a keen attention to detail, you can see why she’s found the legal document lifecycle has plenty to keep her interested.

Committee Roles

Membership secretary

Committee member since November 2013

About Annette

As the IT Manager for Milbank in Europe Annette is responsible and accountable for the smooth running of the Firm’s information technology systems in the London, Frankfurt and Munich offices.   Annette manages the IT team who are responsible for delivering day to day IT/helpdesk support, IT Training, System Management and IT Infrastructure & Projects.

Recent IT projects Annette has worked on have included the move of core infrastructure to a co-location, upgrade to Windows 10, Office 2016, migration of Office phones in Europe from Avaya to Cisco and is currently working on deploying SpecOps, Rimeto and Kappris printing solution.

Committee Roles

Committee member since January 2015

About Clare

With too many years working with law firms’ documents than she would like to admit to, Clare is passionate about making Microsoft Office work for you and a specialist in legal document production.

Committee Roles

Committee Chair

Committee member since February 2014

About Jay

With twenty years’ experience in Document Production and Desktop Publishing in Professional Services and Law, Jay is an experienced manager of onsite and offshore teams with a passion for delivering quality standards and operational efficiencies.  Currently the KM Systems Manager at Baker McKenzie working in partnership with the Global technology team and external vendors to translate business requirements to innovative technology solutions.

Committee Roles

Secretary and Design

Committee member since October 2018

About Jayne
Jayne is an expert in delivering outsourced legal secretarial support with a strong focus on lean processes and efficient cost-effective technology.  Her clients rank amongst the top 100 UK and US law firms delivering bespoke solutions to maintain best value support, improving brand, and enabling exceptional client experience.  With her in depth knowledge of legal technology applications and business processes she quickly identifies where improvements can be made to lead to increased profitability.

Committee Roles

Treasurer

Committee member since May 2016

About Joanne

For more than 25 years Joanne Humber has delivered IT training programmes to law firms across the world – initially through her own company and for 8 years as Director of Training for Phoenix Business Solutions. Since leaving Phoenix in 2015 she has been actively promoting the Legal Technology Core Competency Certification Coalition (LTC4) which was formed more than 6 years ago by law firm training and IT professionals to address the skills gaps which exist within the industry. Her experience of working with law firms of all sizes clearly demonstrated the need to improve technology skills in a way which is relevant to the way they work, with whichever software or devices they choose to use…laptop, PC, smartphone or tablet….and wherever they may be based. LTC4 are strategic partners of UKDEG.

Committee Roles

Committee member since January 2014

About Julie

Julie McCarthy is a Lead Consultant at Tikit with over 20 years’ experience working in a variety of sectors ranging from legal, wealth management and media.  In her previous role she was a training manager for over 5 years and is proficient in promoting and delivering training solutions designed to support the business plan.  Julie is passionate about creating an interactive and enjoyable environment that supports learning.

Committee Roles

Committee member since December 2016

About Kim

Kim has worked in and with law firms for over 25 years. She has been a supporter of the UKDEG since its inception and has been on the Organising Committee since 2006. Kim has attended most of the Document Excellence Days (formerly known as Word Excellence Days), presenting at several including running some fun Vendor challenge sessions. Kim is a strong advocate for the use of the UKDEG standard style initiative, having implemented this in her firm in 2013.

Kim is passionate about finding ways to improve the document production process and working with Vendors to improve their products. She has many years experience in template development and implementing house styles, fixing document issues, development document automation templates, and working with many tools that are used within the document production and negotiation process.

Committee Roles

Committee member since 2006

About Maria

Maria Clancy is the UK & EMEA Document Solutions Manager at BigHand. She has over 30 years’ experience working in law firms, in roles ranging from IT Trainer to Project Manager and Quality Services Manager.  Her career spans both niche top-ranked Legal 500 firms and large Corporate practices including Hammond Suddards and Walker Morris. As a self-employed consultant she has delivered programmes assisting law practices to attain the Investors in People, Legal Aid Franchise and Lexcel Standards.

In her current role, she engages with clients to assist them in meeting their document production objectives and supports them through their journey to successful adoption of their chosen solutions and into a programme of continuing  improvement.

Committee Roles

Committee member since February 2020

About Rob

Rob is the Founder and Director of RLegal Engineering Ltd, a specialist document automation consultancy; providing the automation of documents and advice on project implementation to large law firms and in-house legal departments. Rob was responsible for the global implementation of document automation at BLP (now Bryan Cave Leighton Paisner (BCLP)) where he was described by his peers as ‘a game changer’. Previously, Rob was at Irwin Mitchell for over nine years, where he led several knowledge and change initiatives and implemented document automation before taking on its management full time, automating 250 documents in the first year. Rob was named as one of Thomson Reuters Automation Champions and his work has been featured in leading industry publications.

Committee Roles

Committee member since August 2016