What skills exist within our Document Center teams? What is our succession plan as long-time staff retire? Do we know what capabilities will be lost? Since our Document Centers have started providing expertise in emerging technology, how do we assess our team to determine the capabilities to develop or hire?
The DEG Capabilities Matrix is designed to catalogue and visualize the capabilities of the document center team. It can be used to communicate, analyze, and visualize trends.
Watch Sherry Kappel and Richard MacDougall explain the background, how it works and take you through a real life example.