About Sharon
Sharon is an IT Trainer and Change Specialist who helps businesses to navigate their system changes to ensure a smooth transition and encourage good use of new software and/or ways of working and she is currently contracting for a high street retailer in their Communications and Change Management team. As well as creating and updating training guides and videos, she does training where required and helps with firmwide communications regarding system updates. She has worked in the legal and financial field for many years.
If training is identified as required during a transition period, Sharon will create and deliver the relevant courses, create training documentation and videos and be the ‘go-to’ person for any questions following training.