Darshna has been in the legal industry for the past 22½ years supporting document production applications in some shape of form and is now a Product Owner for the Document Production Portfolio. She has extensive knowledge of how applications are configured, the day to day frustrations of users and the drive that is required to make the applications more efficient. She really enjoys having roadmap discussions with vendors, introducing new technology and using different change management elements to drive change and adopt new technologies and processes.
Technology Changes – How to Overcome Resistance
Without understanding how to implement real change firms’ investment in technology can be wasted. A lack of user adoption and understanding of the business value of change often causes projects to fail and law firms to fall behind business in their use of the latest technology. The panel will discuss their thoughts on how to make change happen in a law firm and why it is important to overcome resistance if firms are to be seen to be innovative.