Mercedes Brown

About Mercedes Mercedes is ILTA’s first full-time staff member outside of North America. She previously worked for Thomson Reuters as a Database Trainer. Before that, she worked as a Knowledge & Learning Assistant for Charles Russell Speechlys LLP and other organisations. Mercedes is a Law graduate, she is passionate about …

Matt James

About Matt Matt oversees the subject matter experts and evangelists teams at Litera, and has 11 years of experience in the legal technology space. In recent years Matt has heavily focused on driving lawyers adoption of technology by ensuring Litera’s solutions complement as opposed to dictate workflows. Matt is no …

Linda Duncan

About Linda With a background in document production and graphic design, Linda has extensive experience in managing DP teams onshore and offshore. Linda joined Integreon at CMS McKenna Nabarro Olswang LLP in early 2017. Since joining, she has facilitated a comprehensive business expansion programme alongside BAU work. She is particularly …

Rachel Baiden

About Rachel Rachel has 20 years’ experience in the technology training industry. Her principal accountabilities are the strategy and leadership of the Technology Training team ensuring lawyers and staff have the technology skills they require to do their jobs. Rachel believes that training must focus on real-world tasks and be …

Danielle John-Charles

About Danielle Danielle has over 10 years’ experience working in the legal sector.  In her previous role she was Secretarial Support and DPU Team Leader where she managed a team of Document Production Specialists and would provide training on the firm’s legal templates and presentations. Danielle’s experience includes TMS, Word, …

Carol Skinner

About Carol Carol Skinner has worked at Lewis Silkin LLP for over 20 years starting as a Helpdesk Analyst and them moving into management as IT Manager then Head of IT  which involves new systems, day to day running of the team, liaising with the business on requirements, strategy, projects, IT service and …

Sheila Quansah-Solomon

About Sheila With over 37 year’s experience working in law firms, Sheila started her career as a Personal Assistant. In 29 years working for Allen & Overy LLP she has held various positions, starting as a Word-processing Operator she progressed to a Systems Analyst, IT Trainer, IT Helpdesk Support Analyst, …

Clare Waller

About Clare With too many years working with law firms’ documents than she would like to admit to, Clare has run her own training company, been a consultant at major legal software supplier and provided consultancy services to law firms. Clare is passionate about encouraging people to get the best …

Chris Noakes

About Chris As the Business Analysis & Technology Training Manager for Linklaters, Chris is accountable for ensuring the right solutions are delivered to the firm and that all users globally receive quality training, enabling them to use the tools effectively and efficiently. Implementing new and innovative techniques to deliver solutions …

Joanne Humber

About Joanne For more than 25 years Joanne has delivered IT training programmes to international law firms, initially through her own company and then as Director of Training for Phoenix Business Solutions. Since 2015 she has been actively promoting LTC4 (Legal Technology Core Competencies Certification), formed more than 6 years …